The good part about Sony is that you don't have to wait too long for customer support. The bad part is that Sony doesn't have much support.I got a new Sony laptop right before the Vista roll-out last year. This thing has crashed and I've had to do a full system recovery a couple of times, which means you start from scratch reloading everything.
So I just discovered a new glitch with the screen. After an hour and a half on the phone the guy tells me the only thing I can do is to spend a full day starting all over again, reinstalling everything.
But it gets worse. I figured now might be the time to get that Vista upgrade Microsoft has been crowing about.
Only, in spite of Sony promising the Vista system for free when I bought the computer, now I'm told I had to order it before March 30. If not, I'm out of luck.
I tried a number of supervisors but that didn't help.
Thank you Sony for nothing.
6 comments:
Have you still got your old Dell gathering dust somewhere?
Thinkpad. Nothing else.
Although it might bring back memories of Pfizer.
I am sorry about your Vaio I have one about 2 yrs old it has been great. I was able to download 5000 emails still working like a charm ha ha anyway I hope they make it right but somehow I doubt it...there is no such thing as an ethical company any more
sheesh,
get a mac*
Benny
* if only to p*ss Sony off
Benedict, so good to see you again! Wonder if any of the others from a year ago are still around?
:)
WTF are you running Windows for? Get Ubuntu linux.
I've run Apple for the past 5 years and after reading Martin Varsavsky, I took the unused Windows laptops and loaded Ubuntu (it's free). Works great.
I'll never understand why friends let friends run Windows.
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