The good part about Sony is that you don't have to wait too long for customer support. The bad part is that Sony doesn't have much support.I got a new Sony laptop right before the Vista roll-out last year. This thing has crashed and I've had to do a full system recovery a couple of times, which means you start from scratch reloading everything.
So I just discovered a new glitch with the screen. After an hour and a half on the phone the guy tells me the only thing I can do is to spend a full day starting all over again, reinstalling everything.
But it gets worse. I figured now might be the time to get that Vista upgrade Microsoft has been crowing about.
Only, in spite of Sony promising the Vista system for free when I bought the computer, now I'm told I had to order it before March 30. If not, I'm out of luck.
I tried a number of supervisors but that didn't help.
Thank you Sony for nothing.
Have you still got your old Dell gathering dust somewhere?
ReplyDeleteThinkpad. Nothing else.
ReplyDeleteAlthough it might bring back memories of Pfizer.
I am sorry about your Vaio I have one about 2 yrs old it has been great. I was able to download 5000 emails still working like a charm ha ha anyway I hope they make it right but somehow I doubt it...there is no such thing as an ethical company any more
ReplyDeletesheesh,
ReplyDeleteget a mac*
Benny
* if only to p*ss Sony off
Benedict, so good to see you again! Wonder if any of the others from a year ago are still around?
ReplyDelete:)
WTF are you running Windows for? Get Ubuntu linux.
ReplyDeleteI've run Apple for the past 5 years and after reading Martin Varsavsky, I took the unused Windows laptops and loaded Ubuntu (it's free). Works great.
I'll never understand why friends let friends run Windows.